Reference

Open 2zero23 Privacy Policy for India

This page explains how 2zero23 handles the details you share when you open an account, use the lobby, or ask us to check a request.

Account DataCookie UseIndia AccessSupport Requests

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Explore how privacy policy applies

2zero23 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to the data you send when you create an account, log in, move through the lobby, or contact support. We may store your name, contact details, device and browser signals, cookie data, and wallet records that help us match deposits and withdrawals to

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the right account. For India accounts, that can include reference details linked to UPI, Paytm, PhonePe, or Google Pay so we can reconcile a transaction and answer a request. We also keep logs for security checks, dispute handling, and legal retention where local law permits. If
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a request needs identity confirmation, we may ask for a document or code that matches the account before we make a change. We only hold what we need for the stated purpose, and we review records for deletion when the retention period ends.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Switch to privacy contact routes

If you want to ask what we hold, correct details, or raise a concern about this policy, use the contact paths below.

Email the privacy desk Send your request from the email linked to your account, explain what you want changed, and include any matching details. We use that trail to confirm identity before we share, correct, or delete records.

Send a message from account If you can log in, send the request from the account inbox. That lets us connect the message to your profile and answer with the right next step after checks are complete.

Write to the postal route When email is not practical, send a written request through the postal route listed on the site. Add the account name, contact number, and the change you want so we can process it.

DATA SAFEGUARDS

Browse data handling and access

Our privacy work starts with the least data needed for the task. We pair that with cookie controls, session checks, and limited retention so your record set stays focused on account use…

Data minimisation

We collect only the fields needed to open, run, and support your account. That means contact details, login history, and transaction references, not extra profile data that has no clear purpose.

Cookie controls

Cookies help us remember session state, keep you signed in, and spot unusual access. You can clear them through your browser, though parts of the site may ask for another login after that.

Account security

We use password checks, device signals, and login alerts to reduce misuse. If you suspect access from another person, contact us fast so we can lock the session and reset entry steps.

Retention window

Records stay only as long as needed for support, legal duties, dispute handling, and tax or audit checks. Once that period ends, we delete or anonymise the data we no longer need.

Access and correction

You can ask for a copy of your stored details or request a correction when something is wrong. We may ask for proof that links the request to the account before making a change.

Request handling

Privacy requests are read by the team that handles account data, not by a public inbox. Tell us what you want, how we can reach you, and which account it relates to.

Open common privacy questions

These questions cover the most common points people ask before they send us personal details. We explain what we collect, how long we keep it, how cookies work, and how you can ask for corrections or deletion. If your question is about an India account or another region, we apply the same policy framework and follow local law where it permits access.

We keep the contact details, login records, device signals, and any verification data you submit. We use that set to run the account, confirm requests, and meet legal duties where local law permits.

Yes. Cookies help us remember sign-in state, keep pages working, and detect unusual access. You can clear or block them in your browser, though some settings may need to be entered again.

When you use UPI, Paytm, PhonePe, or Google Pay, we store the channel, reference code, amount, and time so the wallet team can match the entry to your account and answer disputes.

We keep records only for the period needed for support, compliance, dispute handling, and audit checks. After that period ends, we delete or anonymise the data that no longer serves a purpose.

Yes. Send the request from the contact route on the site, and we will confirm identity before sharing stored details or correcting mistakes. Some items may stay if local law requires them.

Use the email, in-account message, or postal route listed on the page. Tell us the account details involved and the change you want so we can route it to the right team.

Yes. Some actions depend on where you are and what local law allows. If a request cannot be completed in full, we explain the reason and the parts we can still do.

Open 2zero23 Privacy Policy for India

Switch to privacy contact routes

Browse data handling and access

Data minimisation

Cookie controls

Account security

Retention window

Access and correction

Request handling

Open common privacy questions

01 What data do you collect when I open an account?

02 Do you use cookies on my device?

03 How are payment records handled?

04 How long do you keep my records?

05 Can I ask for a copy or correction?

06 Who can I contact about this policy?

07 Does local law affect access or deletion?

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